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8570 Executive Park Avenue
    Fairfax, VA 22031
Main: 703-698-5600
    Customer Service: 703-698-5800
After Hours / Emergencies: 703-698-5613
    TTY: 711


New law in effect July 1, 2012 affecting how you establish service

Fairfax Water Rates, Fees and Charges

As a non-profit public utility, Fairfax Water is mandated to charge only for the actual cost of providing water service to our customers. We conduct Cost of Service studies to evaluate this cost and look closely at population projections, average per capita water usage, and projected inflation rates. For example, one of the major challenges we face is probably familiar to you - the ever-rising cost for fuel and power.


Fairfax Water also has a Strategic Financial Planning Model and we ensure that any proposed increases in rates, fees, and charges are consistent with this model. Most importantly, we evaluate the proposed increases against these guiding principles:

  • Are the proposed increases fair and reasonable?
  • Were they derived from empirical data?
  • Will they be applied equitably to our customers?

Fairfax Water Current Rates, Fees and Charges

Below is a summary list of Fairfax Water’s current rates, fees, and charges as of July 1, 2015. For a complete list, see the Schedule of Rates, Fees, and Charges.




Availability Charge

For service to be furnished through each new separate service connection


Local Facilities Charge

For each service connection to an existing water main


Service Connection Charge

For each new service connection and meter installation, prior to the approval of the application


Account Charge

Appears only on Initial Bills, offsets the cost of the office and field work required to open a new account.


Quarterly Billing Service Charge

Is based on meter size, appears on all of our bills for water service. It offsets the costs of meter reading, repair, and replacement; service repairs; billing, postage, collecting, accounting and customer service operations. The charge for apartments, commercial, and municipal accounts also includes a fee to offset the cost of cross connection plumbing inspections.


Commodity Charge (per 1,000 gallons)

Charge for Established Accounts - The charge per 1,000 gallons of water used in the previous three months. Established accounts may be subject to a peak use charge.

Charge for New Accounts - The charge per 1,000 gallons of water used in the previous three months. New customers pay a higher rate because they are not charged for their peak use until they establish their winter quarter consumption.



Peak Use Charge (per 1,000 gallons)

Are applied (during billing periods ending in June through November) to water consumption that is 1.3 times the Winter Quarter Consumption or 6,000 gallons above the Winter Quarter Consumption, whichever is greater.


Turn Off/Turn On Charge

If your service is disconnected due to nonpayment, there will be a charge that must be paid before your water service is restored.


Returned Payment Charge

If your check or automatic bank draft is returned unpaid by your bank, a returned payment charge will be added to your account.


Unauthorized Use Charge

If a customer willfully takes steps to reactivate service after service has been initially discontinued by Fairfax Water



*Unless otherwise stated, charges reflect fees associated with standard 5/8 “ residential meter. Changes in charges for larger residential and commercial meters are reflected in the Schedule of Rates, Fees, and Charges available on our Web site by clicking here.

Fairfax Water Proposed Rates, Fees and Charges

At 6:30 p.m. on Thurs., Dec. 17, 2015, the Fairfax Water Board of Directors will hold a public hearing on the proposed revisions to the schedule of rates, fees, and charges. The proposed revisions include a change in the commodity charge from $2.55 to $2.68 per 1,000 gallons, effective with meter readings taken on or after April 1, 2016.

The public hearing will be held at Fairfax Water’s main office at 8570 Executive Park Avenue in Fairfax.To speak at the hearing or obtain a hard copy of the proposed Schedule of Rates, Fees, and Charges, call 703-698-5600, TTY 711.

Here is a complete listing of the proposed Schedule of Rates, Fees, and Charges.

Fairfax Water rates remain the lowest in the region. Click here to view a comparison chart of local water rates.

Planning for the Future

Another challenge we face is planning for the future. At Fairfax Water, we have plans in place to meet water demands through 2040 and we’re working on plans to ensure our distribution system remains strong through this century. Read more. This long-range planning allows us to make changes in our rates, fees, and charges in small increments to keep our system strong, which ensures we can expand as needed to meet water demands. Improvements to our system over the past several years cost $500 million, with another $600 million anticipated over the next 10 years. To learn more about these projects click here.