Miss Utility is the organization
that coordinates the marking of utility lines to prevent them
from being damaged by excavation or demolition work. Virginia’s Underground Utility Damage
Prevention Act requires that everyone, including homeowners, must
call Miss Utility (Dial 811 in Virginia, or 1-800-552-7001) 48 hours before performing the
work. After 48 hours, a second call must be made to Miss Utility’s
Ticket Information Exchange (TIE) to determine whether all utilities
have reported their lines either marked or clear. An additional
24-hours could be required for all locations to be reported.
Although we work with Miss Utility to prevent damage to our water
lines, we do not mark the private water lines that extend beyond
our valves (or meters) near the street where individual services
To learn more about Miss Utility, access the Miss
Utility of Virginia website at: http://www.missutilityofvirginia.com.