Fairfax Water provides water to nearly 1.7 million
Fairfax Water is Virginia’s
largest water utility, serving one out of every five Virginians
who obtain their water from public utilities. Nearly 1.7 million
people in the Northern Virginia communities of Fairfax, Loudoun,
Prince William and Alexandria depend on Fairfax Water for superior
That's nearly 1.7 million friends, neighbors and family members. We don't need
any other reason to demand the highest in water quality standards..... (More)
Public Hearings to be held December 12th and December 19th
On Dec. 12, 2013, the Fairfax Water Board of Directors will hold a public hearing at 6:30 p.m. on the
proposed revisions to the commodity charge and on the proposed 2014
On Dec. 19, 2013, the Fairfax Water Board of Directors will hold a public hearing at 6:30 p.m. on the
proposed rate schedule which incorporates the existing commodity rates and service charges of the City
of Falls Church and the City of Fairfax water systems.
Visit our Rates page for more information on the proposed rates changes.
Click here for information on the 2014 proposed budget.
Welcome City of Falls Church and City of Fairfax Customers
Fairfax Water is pleased to welcome the approximately 140,000 new customers from the
City of Falls Church Water System Service Area. We welcome you to our
family of more than 1.7 million Northern Virginians who receive their
water from Fairfax Water. We are grateful to the citizens of Falls Church
for your vote of confidence and we look forward to providing you abundant
water and exceptional service.
On January 3, 2014,
Fairfax Water will also be adding approximately 50,000 customers of the City of Fairfax
to the Fairfax Water family. The City Council has separately approved an
Agreement to sell their system and join with Fairfax Water. As part of each
Agreement, Fairfax Water is excited to retain their Water System employees, as these professionals are the ones that really know each of the new systems.
The customers of Falls Church and Fairfax City will enjoy the benefits of a
world-class and robust water system.
Recently we received reports from three customers that individuals were impersonating Fairfax Water
staff and asking to enter their homes. Please read
this important information to help you identify Fairfax Water staff.
Fairfax Water's Winter 2013 Straight from the Tap is now available
The winter issue of
Straight from the Tap includes information on a makeover for the Vulcan quarry, Fairfax Water’s new bill design,
water line insurance, and winter preparedness. The winter issue will be distributed with quarterly bills from December through
You can find links to our previous newsletters by visiting our
"News To Know" page.
2013 Report on Your Water Quality
2013 Report on Your Water Quality is here. This report provides important information about your water
quality. It also explains why our employees are climbing to great
heights for you, how we are planning for 2085, and what flocculation
is. It's a great read!.
City of Fairfax Water System - Updated: 4/11/2013
A joint statement by the City of Fairfax, Fairfax Water and Fairfax County regarding the City of Fairfax's water system
and its customers has been released. It can be viewed by
Fairfax Water 2013 Grant Awards
Fairfax Water offers congratulations to the 2013 Grant
Quick Links- click below for
direct access to our most popular features.
Mediation Leads to Three-Way Settlement of Water Disputes and Win-Win for Water Customers
The City of Falls Church, Fairfax Water, and Fairfax County, with the assistance of a federal mediator,
have successfully negotiated terms for the sale of the Falls Church Water Utility to Fairfax Water. The terms
have been approved by the Falls Church City Council, the Fairfax Water Board of Directors, and the Fairfax County
Board of Supervisors. The full statement can be viewed here.
Attention Customers: Clarification About Water Service Line
You may have received a letter from companies such as American Water Resources (AWR) or
Home Emergency Service Company about your water and sewer line maintenance responsibility
along with an offer for Water and Sewer Line Insurance. To clarify, these companies are
not associated with Fairfax Water. They are private companies offering insurance associated
with the water and sewer lines on your property. Fairfax Water does not offer this insurance
and does not have a position on the need for this coverage. For more
information about your water line responsibilities, visit
or call us at 703-689-5800, TTY 711.
Fairfax Water Considers Future Water Supply Planning
For more information
Check Out Our Recent Construction Photos!
has several capital improvement projects under way. Information
about several current projects is available on our
Capital Projects page available
by clicking here. You may also
view a few flyers below with project photographs and a brief project
Facts About Lead Levels and Fairfax Water's
Fairfax Water’s distribution system does not contain
lead pipe. Fairfax Water has made an extensive effort to identify
and replace any lead service connections in the older areas of its
here to learn more...
Hexavalent Chromium in Drinking Water
information about hexavalent chromium is available. To learn more,
Fluoride Levels in Drinking Water
7, 2011, the United States Department of Health and Human Services (HHS)
recommended that water utilities lower the level of fluoride in
drinking water, click here to learn
Emerging Water Quality Issues
Fairfax Water has developed a testing plan for
Endocrine Disrupting Compounds (EDCs) and Pharmaceuticals and
Personal Care Products (PPCPs) in source and treated waters.
about the testing program, the findings and Fairfax Water’s
Interactive Story Book-
out our new interactive story book,
This is the latest addition to our online book series designed to
educate and entertain audiences of all ages.
Be sure to
check our Educational Resources
page for other books in the series as well as other resources.
here to learn more...