Privacy / Disclaimer
Internet Privacy Statement
(updated on April 22, 2005)
The following constitutes the Internet Privacy Statement
for the Fairfax Water website (web pages at addresses beginning
with "http://www.fcwa.org" and/or "http://www.fairfaxwater.org"). It
is intended to explain our Internet privacy practices, but shall
not be construed as a contractual promise. We reserve the right
to amend our Internet Privacy Statement at any time without notice.
We protect our records in accordance with our obligations as defined
by applicable Virginia statutes, including, but not limited to,
the Virginia Privacy Protection Act of 1976, the Virginia Freedom
of Information Act, as well as any applicable U.S. federal laws.
Links to other websites
Our website may contain links to other public or private entities'
websites, whose privacy practices we do not control.
Information we collect
When you access our website, routing and client information, and
the essential and nonessential technical information listed below,
is automatically collected. No other information is collected through
our website except when you deliberately decide to send it to us
(for example, by clicking on a link to send us an email). The information
you might choose to send us is listed below as "optional information."
Routing and client information:
the Internet domain and Internet address of the computer you are
Essential technical information:
identification of the page or service you are requesting, type of
browser and operating system you are using; and the date and time
Nonessential technical information: the Internet address of the
website from which you linked directly to our website.
when you send us an e-mail, your name, e-mail address, and the content
of your e-mail; when you fill out online forms, all the data you
choose to fill in or confirm.
Cookies: Our website does
not currently place any "cookies" on your computer.
How the collected information
Routing information is used to route the requested web page to your
computer for viewing. We send the requested web page and the routing
information to our Internet service provider and other entities
involved in transmitting the requested page to you. We do not control
the privacy practices of those entities. Essential and nonessential
technical information helps us respond to your request in an appropriate
format or in a personalized manner and helps us plan website improvements.
Optional information enables us to provide services
or information tailored more specifically to your needs or to forward
your message or inquiry to another entity that is better able to
do so. It also helps us plan website improvements.
We may keep your information indefinitely, but we
ordinarily delete the transaction routing information from our computer
within 60 days after the web page is transmitted and do not try
to obtain any information to link it to individuals who browse our
website. We normally use this transaction routing information in
statistical summaries to assess site content and server performance.
We may share this summary information with our business partners
when needed. However, on occasions when a "hacker" attempts
to compromise our network, logs of routing information may be retained
for longer periods and used in other ways to permit an investigation.
In cases where such attempts rise to the level of prosecutable criminal
activity, logs may be forwarded together with other relevant information
in our possession to law enforcement agencies.
Optional information is retained in accordance with
the Fairfax Water’s business practices applicable to the information.
Under the Virginia Freedom of Information Act, records
in our possession at the time of a Freedom of Information Act (FOIA)
Request might be subject to inspection by, or disclosure to, the
requestor or his representative. However, all identifiable confidential/personal
information will be removed prior to releasing information requested
pursuant to a FOIA Request.
Information in our possession may also be released
to law enforcement agencies pursuant to a criminal or civil subpoena.
Choice to provide information
There is no legal requirement for you to provide any information
at our website. However, our website will not work without routing
information and the essential technical information. Failure of
your browser to provide nonessential technical information will
not prevent your use of our website, but may prevent certain features
from working. Failure to provide optional information will mean
that the particular feature or service associated with that part
of the web page will not be available to you.
Customer comments or
If you wish to review or correct any information you have submitted,
please contact our Customer Service Department:
PO Box 1500
Merrifield, Va., 22116-0815
Telephone: (703) 698-5800
If you have questions about this privacy statement
or the practices of this website, please contact our Information
Attn: Information Technology Manager
P.O. Box 1500
Merrifield, Virginia 22116-0815
Telephone: (703) 698-5600