Contact Us 

Office hours are Monday through Friday, 8:00 a.m. to 4:30 p.m. Customer Service telephone hours are Monday through Friday, 8:00 a.m. to 6:00 p.m. To contact Fairfax Water after normal business hours, please call (703) 698-5613 for assistance.

Reporting a Water Main Break or Emergency

To report a water main break or other water related emergency, please call 703-698-5613 or email watermainbreak@fairfaxwater.org .

Phone Numbers, Mailing Addresses and E-mail Directory

• General Numbers
• Payment Address
• All Correspondence Except Payments
• E-mail Directory

Other Numbers of Interest

• Fairfax County Government
• Other Local Water Providers
• Other Utilities
• Regulatory Agencies