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Fairfax Water provides water to nearly 1.5 million people

Fairfax Water is Virginia’s largest water utility, serving one out of every five Virginians who obtain their water from public utilities. Nearly 1.5 million people in the Northern Virginia communities of Fairfax, Loudoun, Prince William and Alexandria depend on Fairfax Water for superior drinking water.
 
That's nearly 1.5 million friends, neighbors and family members. We don't need any other reason to demand the highest in water quality standards....  
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NEW AUTOMATED SYSTEM FOR ACCOUNT INFORMATION

Fairfax Water now offers our customers the ability to access account information over the phone. Customers may call 703-698-5800 to learn account information such as current account balance, last payment date and amount, and current payment date and amount due. Account information is updated once daily, Tuesday's through Saturday's, by 5 a.m. To access this automated information, you must have your thirteen (13) digit account number and the service address zip code. During regular business hours, our customers always have the opportunity to speak with a representative. But in cases where we are experiencing a high volume of calls or it is after hours, this feature allows you to retrieve the information yourself.


NOTICE OF PUBLIC HEARING ON PROPOSED 2009 BUDGET

A public hearing on the proposed 2009 budget is scheduled for 6:30 p.m. on Thursday, December 11, 2008, at Fairfax Water’s offices at 8570 Executive Park Avenue, Fairfax, VA. Directions can be found by clicking here. To speak at the hearing or obtain a copy of the proposed budget, please call (703) 698-5600, TTY 711. Click here for more information, including a copy of the proposed budget.


NOTICE OF WATER RATE PUBLIC HEARING

A public hearing on proposed revisions is scheduled for 6:30 p.m. on Thursday, December 11, 2008, at Fairfax Water’s offices at 8570 Executive Park Avenue, Fairfax, VA. Directions can be found by clicking here. To speak at the hearing or obtain a copy of the proposed Schedule of Rates, Fees and Charges, please call (703) 698-5600, TTY 711. Click here for more information, including a copy of the proposed rate schedule.


Does Something Look Different on Your Bill?

Did you notice your Fairfax Water bill has a new look and a new address for your payment? We're changing how we print and process our bills. The new process is more cost effective and efficient. For more information, including various payment methods, click here or call Customer Service at 703-698-5800, TTY 711.


Pharmaceuticals in Drinking Water- click here to learn more.


CUSTOMER SERVICE

CONTACT US

WATER QUALITY

DEVELOPERS

Directions
Tours  

703-698-5800

703-698-5613
(after hours emergency)
TTY 703-698-7025

Water: Use It Wisely

Educational Resources

 

 

 

Educational Resources

Fairfax Water Annual Report 2008

Winter Preparedness Tips

Occoquan Dam Hydropower License Surrender
Fairfax Water has initiated the process of surrendering its Federal Energy Regulatory Commission (FERC)
operating license for the hydropower facilities of the Occoquan River. Click here for more information...


Board Adopts Occoquan Shoreline Easement Policy Revisions
Fairfax Water has updated its regulations with respect to the easement area(s) surrounding the Occoquan Reservoir. Click here for more information...

Facts About Lead Levels and Drinking Water
Fairfax Water has consistently tested below the action level established in the Lead and Copper Rule. Click here for more information...

Fairfax Water Student Project Program
Fairfax Water is pleased to offer its help to Northern Virginia students pursuing science fair projects related to drinking water. Click here for more information...

Direct Debit Now Available
Direct debit is a simple way to pay your bill automatically from your bank account.
Click here for more information...

 
 


Site Last Updated: 11/19/200
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