After Hours / Emergencies: 703-698-5613
The freezing temperatures could lead to frozen pipes or frozen meters. Click on the
Winter Tips button to learn tips on how to prevent this.
The freezing temperatures can also lead to water main breaks. If you believe you have noticed a water main break somewhere, please
report it by visiting our main break website and filling out the Report a Water Main Break web form. Clicking the button below will take you to the site.
Freezing temperatures could cause water meters to freeze. If you have no water and believe it may be a frozen water
meter, you can report it by clicking on the Frozen Meter button and providing us your address. Our crews will respond as
soon as possible.
Fairfax Water provides water to nearly 2 million people
Fairfax Water is Virginia’s largest water utility, serving one out of every five Virginians
who obtain their water from public utilities. Nearly 2 million people in the Northern Virginia communities of Fairfax,
Falls Church, Loudoun, Prince William and Alexandria depend on Fairfax Water for superior drinking water.
That's nearly 2 million friends, neighbors and family members. We don't need any other reason to demand the highest
in water quality standards..... (More)
Facts About Lead in Drinking Water
Fairfax Water takes its responsibility to protect customers from lead exposure seriously.
Our monitoring is conducted in accordance with regulatory requirements and guidance. Please click here
for more information on lead and how to reduce exposure.
2016 Water Supply Stakeholder Outreach Grant Program
Applications for Fairfax Water’s 2016 Water Supply Stakeholder Outreach Grant Program are now being accepted.
Click here for a flyer containing program information or go to our
Grants web page for additional information. All applications must be received or post-marked no later than May 16, 2016.
Fairfax Water's Winter 2015 Straight from the Tap is Now Available
The winter issue of
Straight from the Tap announces the new Water Main Break Webpage on the Fairfax Water website, provides resources to help plan for an emergency, and explains the process to replace a water meter. The winter issue will be distributed with quarterly bills from December through February.
You can find links to our previous newsletters by visiting our
"News To Know" page.
2015 Report on Your Water Quality
Find important information about your water quality in the
2015 Water Quality Report. To request a printed copy by mail, send an
e-mail to firstname.lastname@example.org or call 703-289-6285, TTY 711,
and provide your name, mailing address, and phone number.
You can view previous Water Quality Reports by
Fairfax Water Consolidates Water Rates Ahead of Agreed Schedule
Fairfax Water equalizes water rates for customers previously served by the City of Fairfax and City of Falls Church water systems.
Click here for more information.
Recently we received reports from customers that individuals were impersonating Fairfax Water
staff by calling to offer “discounts” or asking to enter their homes. Please read
this important information to help you identify Fairfax Water staff.
Future Water Supply Planning
Fairfax County Board of Supervisors unanimously approved a Comprehensive Plan Amendment to recognize the conversion of a reconfigured
Vulcan Quarry to a water supply storage facility in order to meet the long-term needs of Fairfax County and the region. Click on a link below for details.
Water Wise Landscaping and Watering Guide
This guide includes tips on planning and designing your landscaping, watering, lawn care, and improving your soil. You can print a copy of the guide
here or call 703-289-6017, TTY 711, to request a copy by mail.
Quick Links- click below for
direct access to our most popular features.
Attention Customers: Clarification About Water Service Line
You may have received a letter from companies such as American Water Resources (AWR) or
Home Emergency Service Company about your water and sewer line maintenance responsibility
along with an offer for Water and Sewer Line Insurance. To clarify, these companies are
not associated with Fairfax Water. They are private companies offering insurance associated
with the water and sewer lines on your property. Fairfax Water does not offer this insurance
and does not have a position on the need for this coverage. For more
information about your water line responsibilities, visit
or call us at 703-689-5800, TTY 711.
Facts About Lead Levels and Fairfax Water's
Fairfax Water’s distribution system does not contain
lead pipe. Fairfax Water has made an extensive effort to identify
and replace any lead service connections in the older areas of its
here to learn more...
Emerging Water Quality Issues
Fairfax Water has developed a testing plan for
Endocrine Disrupting Compounds (EDCs) and Pharmaceuticals and
Personal Care Products (PPCPs) in source and treated waters.
about the testing program, the findings and Fairfax Water’s