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8570 Executive Park Avenue
    Fairfax, VA 22031
Main: 703-698-5600
    Customer Service: 703-698-5800
After Hours / Emergencies: 703-698-5613
    TTY: 711

Wishing You a Happy Holiday Season

As we look back upon the past year, we would like to acknowledge the customers we serve and wish you a very Happy Holiday season and a peaceful and prosperous New Year. As you know, our treatment plants and field staff operate 24/7/365 to bring you safe, reliable water. To celebrate the holidays, Fairfax Water’s administrative offices will be open Christmas Eve from 8am until noon. Our administrative offices will be closed on Christmas Day and Friday, December 26th. We appreciate the trust you have placed in us to provide you with safe drinking water. Season’s greetings and warm wishes for 2015!


Fairfax Water provides water to nearly 2 million people

Fairfax Water is Virginia’s largest water utility, serving one out of every five Virginians who obtain their water from public utilities. Nearly 2 million people in the Northern Virginia communities of Fairfax, Falls Church, Loudoun, Prince William and Alexandria depend on Fairfax Water for superior drinking water.
 
That's nearly 2 million friends, neighbors and family members. We don't need any other reason to demand the highest in water quality standards.....  
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Recently we received reports from customers that individuals were impersonating Fairfax Water staff and asking to enter their homes. Please read this important information to help you identify Fairfax Water staff.

 


 

Fairfax Water's Winter 2014 Straight from the Tap is now available


The winter issue of Straight from the Tap includes information about the demolition of River Station, the newest member of Fairfax Water’s educational team, and opportunities for students interested in the environment. The winter issue will be distributed with quarterly bills from December through February.

 

You can find links to our previous newsletters by visiting our "News To Know" page.

 


 

Future Water Supply Planning


Fairfax County Board of Supervisors unanimously approved a Comprehensive Plan Amendment to recognize the conversion of a reconfigured Vulcan Quarry to a water supply storage facility in order to meet the long-term needs of Fairfax County and the region. Click on a link below for details.



 

2014 Report on Your Water Quality


The 2014 Report on Your Water Quality is here. This report provides important information about your water quality.

 


 

Water Wise Landscaping and Watering Guide


This guide includes tips on planning and designing your landscaping, watering, lawn care, and improving your soil. You can print a copy of the guide here or call 703-289-6017, TTY 711, to request a copy by mail.

 


 

Fairfax Water 2013 Grant Awards


Fairfax Water offers congratulations to the 2013 Grant awardees.

 


Quick Links- click below for direct access to our most popular features.

 


CUSTOMER SERVICE

CONTACT US

WATER QUALITY

DEVELOPERS

Directions
Tours  

703-698-5800 (Customer Service)

703-698-5613
(after hours emergency)
TTY 711
Office hours are Monday through Friday, 8:00 a.m. to 4:30 p.m.

 


 

Attention Customers: Clarification About Water Service Line Insurance


You may have received a letter from companies such as American Water Resources (AWR) or Home Emergency Service Company about your water and sewer line maintenance responsibility along with an offer for Water and Sewer Line Insurance. To clarify, these companies are not associated with Fairfax Water. They are private companies offering insurance associated with the water and sewer lines on your property. Fairfax Water does not offer this insurance and does not have a position on the need for this coverage. For more information about your water line responsibilities, visit www.fairfaxwater.org/customer/youplum.htm or call us at 703-689-5800, TTY 711.

 


Facts About Lead Levels and Fairfax Water's System

 

Fairfax Water’s distribution system does not contain lead pipe. Fairfax Water has made an extensive effort to identify and replace any lead service connections in the older areas of its system.
Click here to learn more...

 


Emerging Water Quality Issues

Fairfax Water has developed a testing plan for Endocrine Disrupting Compounds (EDCs) and Pharmaceuticals and Personal Care Products (PPCPs) in source and treated waters. Read more about the testing program, the findings and Fairfax Water’s treatment process.

 


 

 

 

Educational Resources

Occoquan Shoreline Easement Policy

Fairfax Water has updated the Occoquan Shoreline Easement Policy. Click here for more information...

Invasive Species 101
Help us protect the Occoquan Reservoir from invasive, or non-native species that can cause economic or environmental harm to impact human health. Click here for more information...

Facts About Lead Levels and Drinking Water
Fairfax Water has consistently tested below the action level established in the Lead and Copper Rule. Click here for more information...

Fairfax Water Student Project Program
Fairfax Water is pleased to offer its help to Northern Virginia students pursuing science fair projects related to drinking water. Click here for more information...

Direct Debit Now Available
Direct debit is a simple way to pay your bill automatically from your bank account.
Click here for more information...

 
 


Site Last Updated: 12/19/20
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